Administration Manager

Your tasks

Job Responsibilities include but are not limited to:

• Manage the team of roughly 12 people and ensure each team members are onboarded in the Krones way of working and follow all Krones policies and procedures
• Manage performance of team with the development of clear KPIs that align to business requirements and address issues of non-performance where necessary
• Ensure all team members have agreed personal development plans and drive the execution of these plans within the team
• Ensure collaboration of administration team with all other departments including Sales and Supply chain to minimise delays and promote active communication
• Owner of all IOS administration related processes including but not limited to :
  • Quotations
  • Timesheet Verification
  • Overtime
  • Expenses and S&T
  • Travel Invoices
  • Subcontractor Invoices
  • Reconcile Projects
  • Capturing of times,
  • Final Quotations andInvoices
  • Reclamation management support
• Optimise processes within area and find ways to work faster and improve company KPIs or customer experiences
• Role requires necessary reports to be developed and shared with managers as requested or at set frequencies regarding open orders, previous business results or other relevant reports within the IOS business unit
• Support all clarification requests with Germany or any other possible escalations that may be needed
• Support with any shipment or customer escalations regarding quotations or deliveries to ensure customers expectations are met or deviations managed and communicated
• Act as second in charge to Head of LCS position providing cover in managers absence or where necessary

Your profile

Key Skills:

• Highly organised and systematic
• Able to delegate and manage a team effectively
• Detail orientated and able to handle large amounts of information
• Strong communication skills and able to engage with customers

Qualification, Experience

• Tertiary qualification, preferably in administration and Formal Management Qualification/Certification
• 5 + years work experience in Administration or People Management
• MS Office knowledge
• SAP and CRM knowledge

Advantageous

• Degree in Business Admin
• Knowledge of the Krones AG portfolio